![]() Even worse, if that media is mishandled it can make it impossible for anyone to make a second attempt. Over the years we've had countless examples of customers who initially sent their media to companies that called themselves "industry leading" only to find out they could not recover any of their data. While I hope we will not need your services again, Data Recovery Services will be our first line of defense." I want to thank you and your team for their knowledge, expertise and quality of work. We all hoped the visual portrayal would be true. Someone has a sense of humor and we laughed when opening the box. Interestingly enough, your team returned our recovered data and original drives in the same shipping box with a very accurate visual portrayal of the recovery status. We consider this to be an excellent result given the circumstances. Unknown to me, our staff shipped the drives to you in the same box we received from DriveSavers.ĭata Recovery Services was able to recover all but two of the Hyper-V machines from your data recovery effort. Unsure and not hopeful that data recovery was possible, I asked our team to send the drives to Data Recovery Services. They returned our original RAID array and provided us with a full refund. After 4 weeks and three different attempts,ĭriveSavers was 100% unsuccessful in recovering any data. "On the advice of Dell, we originally sent drives to DriveSavers for recovery. Here are the details of what happened from the President of KI Systems, Kristi LeaMaster: Our R&D team has an experience and capability to quickly develop hardware and software tools specifically tailored for any case's demands in order to provide a better service to our clients. Standard solutions do not work or cannot be used. However, each case is different, and there are cases when the ACE Data Recovery not only successfully recovered their data and saved their business, they did it in less than a week.ĭata Recovery Services employs hardware and software solutions developed by our engineers and proved in thousands of recovery cases that canĪddress 99% of our customers' data recovery needs. Fortunately, they enlisted the aid of ACE Data Recovery. KI Systems had their business on the line and were running out of options. Despite their bold claim that "We Can Save It", after several weeks they failed to recover any files. How do you decide who to call? How do you make the right choice? Narrowing down the selection of any services vendor can be daunting, but it is especially challenging when the wrong decision might mean losing your business critical data forever.īased on the recommendation of their hardware vendor, KI Systems of Washington state, enlisted the aid of DriveSavers. A simple Google search confirms the fact that you've got too many choices when it comes to recovering your data.
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